Help Center


How can I check my order status?

To check your order status, log in to your account and go to the 'Order History' section.

How can I cancel my order?

You can cancel your order by navigating to the 'Cancel Order' option in your account settings.

How can I return/replace an item?

For returns or replacements, visit the 'Return/Replace' section in your account and follow the instructions.

When can I expect a refund for my returned item?

Refunds are usually processed within 7-10 business days after we receive your returned item.

What are the different modes of payment available?

We accept various payment methods, including credit/debit cards, net banking, upi and digital wallets.

I don't remember my password. Help!

If you forget your password, use the 'Forgot Password' option on the login page to reset it.

What is Questions & Answers?

The Questions & Answers section allows users to ask and answer questions about products.

What is Fruitsk cash?

Fruitsk cash is our digital wallet service that allows you to make secure and convenient payments.

How to raise a query/complaint?

To raise a query or complaint, contact our customer support through the 'Contact Us' page on our website.

I have received a call/SMS/email asking for money

Be cautious! We never ask for sensitive information or payments outside our official channels. Report such incidents to us immediately.

Help Center


How can I check my order status?

To check your order status, log in to your account and go to the 'Order History' section.

How can I cancel my order?

You can cancel your order by navigating to the 'Cancel Order' option in your account settings.

How can I return/replace an item?

For returns or replacements, visit the 'Return/Replace' section in your account and follow the instructions.

When can I expect a refund for my returned item?

Refunds are usually processed within 7-10 business days after we receive your returned item.

What are the different modes of payment available?

We accept various payment methods, including credit/debit cards, net banking, upi and digital wallets.

I don't remember my password. Help!

If you forget your password, use the 'Forgot Password' option on the login page to reset it.

What is Questions & Answers?

The Questions & Answers section allows users to ask and answer questions about products.

What is Fruitsk cash?

Fruitsk cash is our digital wallet service that allows you to make secure and convenient payments.

How to raise a query/complaint?

To raise a query or complaint, contact our customer support through the 'Contact Us' page on our website.

I have received a call/SMS/email asking for money

Be cautious! We never ask for sensitive information or payments outside our official channels. Report such incidents to us immediately.